United Kingdom

Shipping & Returns

Method & Delivery

We mainly use EMS (Global Express Mail Service) to send your products; Sometimes we also accept other express service, such as UPS and DHL. The total delivery needs 5-9 days. Here, we promise to ship out your item in 12-24 hours.

Shipping delay

The following facts may delay delivery:

1.Your order is large quantity, so it will take longer to prepare your products. If the order is too big to provide at one time, we only need to divide them and send them over and over again.
2.Special days: Orders will be shipped shipped as some special days, such as on weekends, holidays and other special days. As our customers will be out, we have extra days to process the order.
3.Climate or for other reasons: Usually the total delivery is 7-10 days, while as the climate or for other reasons, delivery may take several days.

Return policy

1. If our customer finds any quality problem after you receive the items we send. In this case, please take a picture of the products and email us to us, after we confirm, you will be re-sending the product to you or full refund to you.
2. All items sent to our system must be in their original state, ie not worn, altered or washed, with all attached labels. Customer will be responsible for the charge to ship the item back to us.
3. Refunds are issued in the same form as the original payment has been made and may take up to 7-30 days after receipt of the merchandise. NO return or exchange for these products once they have been used.

If you have additional shipping questions, please feel free to contact us. Thank you!